Director - Product Development - Standard Chartered Bank - Singapore

Job Description
Key Roles & Responsibilities
Responsible for developing business requirements in conjunction with product managers. Work with Business Analysts to translate business requirements to technical teams, and assists technical teams in requirements understanding. Translates technical alternatives and solution plans to business teams, and assists business teams in understanding the impacts.

Responsible for quality delivery of Product projects as per budget, defining functional requirements and review technical solution for platforms. Defining operating model and client implementation procedures in conjunction with Operations, Client Implementation teams, Client Service Group and Technology partners. Monitoring the implementation of the end-to-end delivery of product projects & milestones. Managing User Acceptance Test and Production Trial runs.

Responsible for successful platform rollouts to countries and regions. Ensuring successful product implementation, and post technical implementation. Ensuring adequate training and knowledge transfer to in-country users. Supporting client migration and post implementation review


Responsible for annual platform review. Managing the annual platform and related channel partner upgrade projects. Continuous process improvement to update platforms, in order to improve operations flexibility and business relevance. Forward planning for pipeline initiatives.

Responsible for ongoing Service Reviews. Establishing and monitoring Service Level Agreements with technology development and support team. Enforcing root cause analysis and change process to ensure quality resolution. Participate in all technology planning process to ensure adequate production support
Ensure that all teams work together in a collegiate and considered fashion.

Qualifications & Skills

* Degree in Business or equivalent disciplines. Masters Degree in Business or Information Technology is an advantage.
* Strong Product management, project management, and analytical problem solving skills.
* Solid product management experience in implementing medium/large scale product enablers and platforms in the transaction banking area and across multiple countries.
* Extensive knowledge of Securities Services and Custody (Regional and Global) business and Capital Markets processing is required.
* Good understanding of client requirements in the Transaction Banking area, and specifically in the Securities Services space.
* This role will require someone who has successfully undertaken team management experience across multiple geographies, cultures, internal teams and external vendors to meet business needs within defined schedule and quality targets.
* He/she must have the ability to engage senior stakeholders within business, operations and technology.
* Ability to work as part of a multidisciplinary team. Excellent interpersonal, communication and writing skills.
* 7 - 10 years of relevant banking experience in the area of Securities Services.
* Experience within a large-scale technology environment will be a benefit
* Knowledge of the TCS B@ncs, MultiFonds Fund Accounting and Transfer Agency platforms (MFFA / MFTA), Charles River Post Trade Compliance would be a distinct advantage.

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