Job Description
The Education Head for APJ will manage, develop and lead the Education Business in APJ\. The role is expected to grow the Customer Education Business by increasing number of students trained and certified across the GEO by working in partnership with the Field Sales Organization and Channel Organization whilst implementing the global curriculum and roadmap\. The role is fully responsible for the direct and channel business in APJ, has full P&L responsibility and manages a team of around 40 FTE and a high number of contractors\. Key Focus Areas: • Drive, implement and increase Education business, proliferation and long term strategic goals for Education in APJ • Develop a business partnership with the APJ leadership team and enhance the relevance of education BU in VMware's plans in APJ • Develop strong relationships with our Regional & Global Training Partners to incrementally grow the customer education business\. • Influence uptake of new delivery models for the region • Manage an experienced and diverse team of Education managers in the region • Build a strong relationship with the Global Education team to ensure that the Education business in APJ has its diverse interests represented\. • Instrumental in discussions around localization and local adaptation of the roadmap
• Plan and execute strategies to increase adoption of Vmware technologies in the university curriculum across the region • Ensure adherence to contractual agreements, and work with legal to ensure localization of global roll\-outs in line with local laws\. • Ensure execution quality and instructor capability towards achieving mandated customer satisfaction and feedback scores\. Requirements: \(Knowledge, skills, and abilities\) • At least 15 years experience in Education P&L Management within an IT Software organization • At least 5 years of responsibility managing a multi\-lingual and multi\-cultural team • A proven track record of growing an Education Business across a region• A proven track record of key KPI results • A strong background of both internal and external training\. • A proven track record of working with Education delivery and sales Training Partners • Financial Management able to effectively manage Cost, Revenue and Margin • Good commercial awareness, able to structure commercial arrangements with the support of our legal department and within the bounds of our legal requirements\. • Excellent communications and interpersonal skills • Excellent understanding of technology and relating the value to a customer's business requirements\. Although not a technologist, the candidate will be able to understand the technical issues surrounding VMware products and technologies\. • A firm understanding of the channel eco\-system including Systems Integrators, Distributors & OEMs • Be a natural team player and have a desire to work with others for broader success • Be able to operate successfully in a rapidly changing environment • Positive attitude, self\-motivated and persistent Key Performance Measurements • APJ education revenue, margin and bookings • Numbers of students trained and certified • Training growth across multiple methodologies , channels \( direct and partners\) and regions\. • Integration of education in license engagements thereby increasing customer investment in training\.• Drive long term strategic relationship with customers with the help of Education managers and Channel management Desirable Personal Characteristics • Drive, Passion, Curiosity • Honest with High Integrity • Team Player • Strong Leadership • Focused and Committed • Planning & Organizing • Communication
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