We’re looking for an experienced individual to join us in a senior, client facing role. You will be working across our portfolio of commercial, government and not-for-profit clients, to re-imagine and implement game changing digital experiences.
Lead our digital practice in Singapore, while working in unison with our national family.
Articulate, and present the broader Experience Centre offering in a compelling client proposition.
Engage with our key clients on new programs of work, and drive the process around securing, planning and delivering the work.
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Craft innovative solutions while leading cross-functional teams, to deliver the best possible client engagement experience.
Mentor and coach junior team members, help develop their capabilities and realise their career ambitions.
Contribute to thought leadership, proposition development and go to market strategies.
Be a subject matter expert on customer-centric business transformation.
Requirements
15+ year’s experience within an agency, consultancy or digital / experience design industry environment.
A demonstrable track record of excelling in the strategy, design and implementation of iconic digital experiences
Ability to strategize and deliver measureable customer and business outcomes while keeping the user at heart of your solution.
Extensive experience with engagement management of tier-1 clients, including drafting client proposals, resourcing and financial budgeting
Ability to influence stakeholders at a C-suite level, drawing on excellent storytelling, presentation and interpersonal skills.
Articulate in, and a detailed understanding of customer strategy, experience design, and technology
- You may have been a practitioner in one of these areas, however, over the years you have worked across the various
disciplines and combined them into the delivery of integrated client solutions.
Comfortable working with, and running agile teams, with a thorough understanding of Design Thinking and Lean methodologies
The will to inspire high performing teams while creating a fun and collaborative working environment.
Comfortable with ambiguity and moving at an accelerated pace, leading others to do the same.
Passionate and curious with a sense of adventure.
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