Senior Director - Acquirer Processing - Visa - Singapore

Job description
Position Summary
The Sr. Director of Acquirer Processing provides strategic and tactical leadership for creating, implementing, and driving efficient and effective planning, tracking, and reporting of Acquirer Processing programs for the Asia Pacific region. This role leads the portfolio management of new business development and managing existing programs to drive incremental Acceptance growth. Works collaboratively across Processing, Strategy, Risk, Legal and Pricing functions to develop, lead and manage internal and external 3rd party processing partnerships.
The incumbent also leads the activities in collaboration with our finance partners to ensure accurate, efficient, and effective budgeting and forecasting. Devises and implements processes to provide executive management with transparency and real-time visibility into portfolio performance to enable effective and timely decision making.



Responsibilities
Business development lead and technical subject matter expert for Acquirer Processing Managed Services
Architect responsible for solution design of financial and non-financial transaction processing
Client facing role to structure roadmaps and manage operational change requests
Develops and manages program related budgets
Establishes and monitors portfolio metrics, driving for success and communicating results
Partners with Financial Inclusion team
Works collaboratively to deliver business value for clients and internal stakeholders

Qualifications
Exceptional program and portfolio management skill in the leadership of multiple, complex initiatives that have significant impact to the organization's bottom line

Exceptional leadership and collaboration skills with the ability to drive consensus in cross-functional teams

Flexible and creative thinker with the ability to define business tradeoffs, generate out-of the-box solutions and manage uncertainty

Ability to lead and influence decisions of others, including senior management

Ability to serve as an advocate and thought leader

General planning, organizational effectiveness, intelligence, utilizing strong judgment, initiative and exhibiting leadership

Leading and managing others: coaching & mentoring, managing across organizational boundaries, hosting meetings/ team facilitation, organizational change management, strategic thinking

Collaboration, effective communication, conflict management, customer relationship management, enabling trust to develop agreements, negotiation, fostering and building collaborative environments, stakeholder analysis & management, using power & influence, vendor/partner relationship management

Understanding the business: cost and budget management, strategic planning and goal alignment

Bachelor degree or equivalent experience required, BSCS or IS with MBA preferred

10 years of progressive experience in software development for payment solutions and complex program management

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