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Director CSI Program Ericsson Singapore

Job Description: • 2-minute read •
Key background for the ideal candidate includes:
• Extensive experience as a project manager and systems architect on large-scale systems integration projects in telecommunications industry.
• Project and delivery lead for complex BSS/OSS project with coverage of billing, charging, fullfillment and assurance areas.
• Proven capability as solutioning and delivery lead.
The CSI Program Director supports the key accounts with extensive Telecom and Services knowledge and will be responsible for:

• The overall solution
• The overall cost estimation
• The delivery model (mix of on-shore, near-shore and off-shore resources)

In addition the successful candidate should be capable of:

• Building a strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.). Daily presence at customer site, becoming a sort of Ericsson “agent” at the customer premise to increase the customer’s trust in Ericsson as a system integrator.
• Driving up-sales opportunities
• Coaching the team, to interact with them and to support them in their professional growth, and to identify and recognize talents.
• Supporting asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology fine-tuning as well as harvesting the best practices from the programs driven.

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