Key Roles and Responsibilities
Strategy
Designing performance management processes, KPIs and measurements to track effectiveness and efficiency of the end to end surveillance process.
Liaise with functional partners including OR, Audit, Assurance to enhance continuous improvement framework within Surveillance Excellence
Input to Group/region/country/CoE operating model design.
Help ensure that there is adequate support (people, processes, tools, frameworks, systems) in the Region/Country/Department for necessary FCC controls.
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Analyse comprehensive impact of financial crime related regulatory matters on the bank's business and its operations.
Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
Keep track of and provide advice to relevant stakeholders on the interpretation and application of regulatory expectations, laws, best practices and policies.
Processes
Develop and recommend (for approval by the relevant Risk Committee), appropriate policies/processes/DOIs to address financial crime risks, aligning with relevant regulatory requirements.
Implement/roll-out Group and FCC policies/processes/DOIs.
Analysing and interpreting process execution with an objective to ensure process excellence and policy adherence.
Process walkthroughs with operational teams to identify process inefficiencies.
Risk Management
Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management.
Align/support with the alignment of relevant systems and controls to industry best practice and close out any compliance gaps.
Develop and maintain a dynamic ’risk library’ of strategic reports on SCB’s countries, products and client types, including maintaining the bank’s geography and business risk ratings.
Governance
Attend relevant leadership meetings.
Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations.
Propose control improvements, enhancements and simplifications where appropriate.
Collate, analyse and interpret data in reports to senior management and relevant governance/risk committees.
Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the FCC function.
Project / Change Management
Develop change management strategies and plans that clearly define the change scope, impact and activities to support change efforts.
Develop and/or implement change management methodology and capabilities.
Measure outcomes on Change initiatives/ program post-implementation to evaluate benefits realisation.
Scope projects and/or produce business case.
Managing continuous improvement in terms of tracking improvement initiatives, designing solutions, estimating effort and prioritising.
People and Talent
Provide leadership, management and coaching to direct reports to ensure they are highly engaged and performing to their potential.
Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
Ensure staff in [Region/Country/Department] have clearly articulated and well understood roles and responsibilities through meaningful and accurate job descriptions.
Key Stakeholders
SST: Strategic Surveillance Transformation Programme Team including ‘Last Mile’ and RST (Regional Sanctions Team) project teams
FCC Controls:
Strategy team
MI Team
Product Management Screening and Monitoring
FCSU – Financial Crime Surveillance Unit in GBS India and Malaysia (Global Business Services)
In Regions and Countries
FCC Controls project teams including Global Name Screening (GNS), Transaction Screening as a Service (TSaaS) and SAIL: Mantas and ECM Implementation project teams
FCC in Business Segments
Other Responsibilities
Embed Here for good and Group’s brand and values in Singapore.
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Regulatory & Business conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Qualifications and Skills
10 years of experience in policy / governance, target operating models, process design, continuous process improvement, performance management (KPIs, management information) and data quality remediation in complex global bank (and outsourced) environments.
5 years of project or operational experience in FCC in the following areas:
Sanctions and screening (name and transaction) surveillance skills.
AML and terrorist financing surveillance skills in relation the respective country jurisdiction, and client types.
Banking: knowledge in terms of customers, products and transactions
Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service oriented attitude.
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