Aaren Singapore Jobs

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Job Description:
The Director of Catering Sales is responsible for the sales efforts of the catering and convention services within the Sales department. This position is the revenue driver through the delivery and execution of the strategic plan, leadership of the catering and convention services side of the Sales department, and developing and strengthening alliances and relationships within the marketplace.

If you understand the importance of upholding a brandﾒs reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because itﾒs with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.

What will I be doing?
Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
Participate in catering sales presentation, property tours and customer meetings.
Prepare , implement and compile data for strategic sales plan, monthly reports, annual goals, forecasts and other reports as directed and/or required.
Maintain strong client relations and ensure that catering and convention specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.
Administer all phases of the banquet department, including, but not limited to, sales, planning, marketing, servicing and administrative procedures.
Develop banquet menus pricing and revenue minimums using current competitive data.
Participate in daily business review meeting, sales meetings and management meetings.
Review sales contract as well as other important information, i.e., room block, cut-off date, special concessions and attrition clauses and validate with client via turnover letter.
Monitor and enforce program deadline dates and work with client to release meeting space not needed to maximize hotel revenues.
Monitor convention activities on-site to ensure accurate and timely execution of convention arrangements. Produce and distribute convention resume and communicate any changes updating information to hotel departments.
Reach individual booking revenue goal by selling and detailing events including: space requirements, times, equipment, menus, themes, decorations, etc. complete the contracts, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel, resolve any issues, complaints and problems to ensure quality product delivery and customer satisfaction.
Responsible for the efficient and professional coordination of all meetings and social events.
Plan and create catering programs and manage the banquet/convention services operations to assist sales and achieve customer satisfaction, quality service and compliance with corporate/franchisor policies and procedures while meeting/exceeding financial goals.
Represents the Hotel positively and effectively in the marketplace. Maintain up to date knowledge of corporate/ hotel procedures and products and the competitor’s product, strengths and weaknesses to continually improve sales strategies and the achievement of goals.

Job Requirements

What are we looking for?

Skills

A Director of Catering Sales serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Strong knowledge of hotel/leisure/service sector
Record of success in Catering Sales, specifically the ability to deliver profit, control costs, and build customer loyalty
Exceptional communication skills
Exceptional leadership skills to create a winning team

It Would Be Advantageous In This Position For You To Demonstrate The Following Capabilities And Distinctions
Degree in Sales & Marketing or Hotel Management and its related discipline
Passion for delivering exceptional levels of guest service

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