Head - Computer Forensic Investigations - Standard Chartered Bank - Singapore

Job description


Reports to: Global Head of Compliance Investigations

1.To have overall management and oversight of all significant computer forensic investigations and act as advisor as requested, to investigators and compliance in relation to all computer forensic tasks.
2.To act as central liaison between Compliance Investigations and Group Internal Security in relation to electronic surveillance and computer based monitoring to maximise efficient and effective use of investigative resources.
3.To manage all Group Compliance Investigations case management systems and other electronic recording systems to ensure they are operating efficiently and effectively.
4.To have management responsibility for the conduct of appropriate investigations globally in order to minimise financial losses, reputational and regulatory risks, operational risk events involving criminal conduct, dishonesty or deliberate breaches of policies or regulations.
5.To promote, lead and manage, throughout the Business, the culture and practice of Compliance risk management within the letter and spirit of relevant Laws and Regulations and all Group standards relating to Compliance.

Key Roles & Responsibilities

Responsibilities:
1.Advanced computer forensic investigation capabilities. Conduct major and significant computer forensic tasks/investigations. Conduct investigations in line with the Group standards for investigations in the country / region including escalation, case management, data capture, evidence management, electronic evidence review, reporting, interviewing and attending before internal disciplinary panels as required.
2.Advanced understanding of electronic discovery and ability to manage projects with reference to the Electronic Discovery Reference Model (EDRM).
3.Support management and promotion of Speaking Up.
4.Provide overall management support to Compliance investigative function globally in relation to computer forensic capabilities and investigations.
5.Stakeholder management to ensure appropriate senior management are kept informed of relevant investigative developments.
6.As required Investigate data leakage cases and with Group Information Security assist in promoting awareness of the importance of confidentiality of bank information.
7.Relationship management of other investigative units within the bank to ensure that effective and efficient use of investigative resources.
8.Relationship Management with law enforcement. Attending court cases where required. Coordination of business to provide a response to local production orders, court orders, request for information from regulators or law enforcement agencies.
9.Establish a network of internal resources to ensure that investigations can be adequately and appropriately resourced. Support the wider Compliance team in the development and implementation of policies and procedures relevant to investigations.
10.Monitor developments in financial crime and misconduct including internal trends.
11.As required, co-ordinate with GIA regarding investigation related audit findings to ensure adequate oversight and tracking of remediation.
12.Maintain relationships with Compliance Investigations vendors relevant to role within the region so that external specialist support is available when required.
13.Provide investigation related information to appropriate Country / Regional Committees and attend as required.
14.As required assist Regional Heads of Investigations and Head of Investigations – CB/WB.
15.As required manage and promote Compliance Investigations EIM platform and develop, identify and manage any required enhancements.
16.Proactively increase awareness and capabilities of investigators in relation to computer forensic techniques and inquiries.

Dimensions
•Head of Forensic Investigations will have the authority under Group procedures to request and assist the business / functions to take action in support of an investigation, including in relation to:

Oestablishing terms of reference for the enquiry;
Osecuring and preserving evidence;
Orequiring staff to attend interviews;
Orequiring appropriate action in relation to staff (e.g. suspension during the investigation);
Oengaging internal resources to work on the investigation;
Odefining communication protocols for the investigation.
•Overall responsibility for Computer Forensic Investigations globally.
•Advanced understanding of Computer forensic investigative techniques.
•Principal statutes/regulations affecting the Bank: Proceeds of Crime Act, Serious Organised Crime and Police Act, Terrorism Act, Counter Terrorism Act, Bribery Act 2010, Money Laundering Regulations 2007, JMLSG Guidance Notes, FSA handbook. SCB’s internal policies and procedures on AML, Investigations, Sanctions and Fraud.
•All other relevant local dimensions

Qualifications & Skills

Required
•10+ years computer forensic / e-crime investigative experience.
•Excellent communication skills.
•Tertiary education or relevant industry experience.
•Previous regulatory experience or financial services industry and investigative management experience.
•Ability to manage staff.
•Ability to communicate effectively with Senior Management.
•Good English language and writing skills.
•Good knowledge of banking systems.
•Good working knowledge of MS Office suite particularly Word, Excel and PowerPoint.
•Knowledge of information sources and evidence handling specifically with reference to electronic evidence.
•Excellent judgement. Excellent collaborative and team playing skills. Diplomacy, empathy and a ‘can-do attitude’. Politeness, sensitivity and the ability to gently, but professionally stand your ground when needed.
•An inquisitive approach to practices, procedures and specific transactions. Personal authority and integrity. Independence, creativity, resourcefulness and resilience.
•Must possess ability to assess risk, strong leadership qualities, excellent interpersonal skills and multi cultural awareness and sensitivity.
•Ability to write and manage within the region, investigation reports on complex issues.

Desirable
•Degree in information technology, computer forensics or similar qualification related to field.
•CISSP, ENCE, CCE, CFE or like accreditation
•Foreign Language skills applicable to region
•Understanding of the key features of relevant financial crime compliance laws and regulations that affect the Group.

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