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Pacific Operations Director Logistics Apple Singapore

Job Description: • 2-minute read •
The Director of Logistics is an integral part of the Pacific Operations and Worldwide (WW) Logistics leadership teams. This leader is responsible for leading all logistics-related activities for the Pacific Region and has dual reporting into the head of Pacific Operations and the leader of WW Logistics. This role oversees both the strategic design and tactical execution of regional logistics operations including capacity planning and management, partner selection and management, cost management, and speed to customer.
Functional oversight includes Inbound Transportation, DC/Fulfillment Centers, Outbound Transportation, Logistics Services, Post Sales Logistics, and Supply Chain analysis-initiatives. The teams under this leader support all products, channels (Retail, B2C, B2B) and countries in the Pacific region.

Key Qualifications

10+ years managing end-to-end logistics operations with import/export experience in multiple channels (B2B, B2C, Retail)
Prior logistics experience in a customer-focused organization working for and with seasoned executives and leaders
Ability to influence and effectively communicate with senior executives in multiple functions across the company
Ability to collaborate and lead in a matrix organization
Demonstrated ability to build and lead teams and develop successful leaders
Prior experience leading major change initiatives (large scale changes to logistics network design, partner selection (RFI/RFP), value added services, ogistics network design, partner selection (RFI/RFP), value added services, systems implementations, and annual contract negotiations)
Prior experience preparing annual capital and expense budgets based on forward-looking demand
Ability to identify and execute infrastructure upgrades, process automation, and process/productivity improvements to allow the operation to scale at the pace of sales growth and benefit from economies of scale
Prior experience leveraging logistics to enable increased market share through differentiated services and offerings based on customer requirements
Superior problem solving skills (Lean Sigma experience preferred)
Ability to think strategically and envision the evolution of the industry and the customer while driving flawless execution
Ability to negotiate and manage supplier agreements:
Develop and report appropriate Key Performance Indicators (KPIs)
Conduct quarterly business reviews and lead executive engagement sessions with suppliers
Participate in annual negotiations with 3PLs, carriers and forwarders
Strong financial and analytical skills
Willingness to travel, including internationally
Experience managing logistics operations in China is preferred

The primary objective of the role is to enable the maximization of sell through with a focus on the smooth flow of goods across the supply chain, achieving customer service levels and all regulatory requirements; all at the optimal total delivered cost. This will require continual assessment and possible changes to the supply chain network design, value added service offerings, logistics partners (3PL, carrier, forwarder) and IT support systems.

The Director of Logistics is a key internal business partner with WW Logistics, Supply-Demand Management, Reseller Operations, Readiness, Apple Retail, Finance, Logistics Procurement, Trade Compliance, and Business Process Reengineering (BPR).


Bachelor’s Degree, with MBA a plus
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