Theatre Business Communication Lead - ASEAN - Cisco - Singapore

Job description
Theatre Business Communication Lead , ASEAN

Corporate Communications
APAC includes a mixture of mature and emerging economies in 14 countries (including China and India) and our team brings in-theatre expertise while leveraging the infrastructure available in our organization globally to help us scale. Working closely with our colleagues in San Jose and from around the globe, we partner with the APAC business to bring communications consistency and impact to one of the most diverse and exciting regions in the world.

Corporate Communication Team
APAC Corporate Communications now includes Public Relations, Analyst Relations, Investor Relations, Executive Communications and Internal/Employee Communications - a fully functional theatre Corporate Communications team.

b>Role & Responsibilities
Leads integrated theatre communication programs across all stakeholders. In larger theatres, leads a team of multidisciplinary communication professionals responsible for internal and external communication strategies and implementation. Has “a seat at the theatre leadership table.”
• Drive and lead integrated theatre communication planning and execution, including developing and driving execution of communication platforms and strategies in alignment with regional business priorities
• Lead all theatre communication programs including executive, PR , and internal communications
• Partner with GTM team to localize content and execute regional communication campaigns
• Advise, consult, and partner with theatre leadership and oversee business communication services within the theatre, leveraging service level agreements and practices
• Lead theatre-PR strategies and programs – implementing global and regional launches, campaigns and developing/implementing theatre based programs and tactics
• Lead theatre-based change management and employee communication programs
• Manage a multidisciplinary team of theatre-based communication resources, including communication agencies
• Track and report theatre communication success metrics
• Crisis Communications in partnership with regional and global teams
• Communication support at the country level
• Budget management

Key Interfaces
• Theatre Leadership including Marketing, HR, Finance, Architecture team, Strategy & Planning
• Regional Communication Lead/leadership team
• Regional GTM/BE Communication Lead
• Theatre Marketing

KPI’s
• Alignment with Theatre business sales and marketing objectives
• Share of Voice; Tonality
• Explicit SLAs in place with theatre partners and regional teams
• Theatre business stakeholder satisfaction / delivery on SLAs
• Communication programs on time and budget/achieve success metrics
• Campaign utilization
• Communications Team metrics (operations, budget management, team engagement and development)

Minimum Qualifications
● Minimum 8 – 10 years plus experience in corporate communication
● At least Bachelor’s degree
● Professional or Master’s degree in mass communication will be an advantage

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