Red Hat's Sales and Services Operations team is looking for a Senior Director to join us in Singapore. In this role, you will be responsible for the processes, automation, scalability, and tools that support our sales and services teams in the Asia Pacific (APAC) region. You'll partner with senior leaders throughout the sales, services, and finance organizations, as well as others within Red Hat, to guide a coordinated, scalable, and agile sales and services operational framework and toolkit, with a focus on speed, optimization, productivity, attainment, and operational excellence. You will report to the Senior Director of Global Sales and Services Operations.
Watch: Career Advice
Partner with APAC sales and services teams to understand and diagnose new business requirements, regional needs, market maturity or readiness, and pain points for prioritization and delivery
Develop, implement, and evolving processes, frameworks, and tools in support of Red Hat's rapid growth strategy with a focus on efficient change management, automation, scalability, and minimal disruption to the business, e.g. quarterly and annual targets
Partner with sales management and the APAC salesforce to manage sales process quality and priorities for process improvement
Establish and implement performance measures designed to track and report progress against the sales strategy and compensation plans
Conduct periodic operations reviews to cascade strategies and ensure APAC compliance
Proactively monitor and maintain high levels of quality, accuracy, process consistency, and opportunities for improvement.
Identify critical resources and opportunities for cross-functional or cross-geographical collaboration to achieve strategic goals; manage the allocation of those resources to optimize value, productivity, and delivery
Provide ad-hoc operational support to the APAC sales and services organizations when needed
Required skills
10+ years in a leadership role overseeing sales, sales operations, or field operations professionals and functions
Demonstrated business knowledge and highly relevant and recent experience in the sales or services operations functions at the executive level
Transformational experience within a rapidly evolving, high-growth company environment
Proven experience implementing leading-edge methodologies, tools, and processes to out pace industry and market competition
Excellent executive-level communication, presentation, negotiation, and relationship skills
Demonstrated ability to lead a distributed APAC organization
Solid analytical skills to engage business leaders on business terms and deliver business solutions
Customer service focus, including the ability to deliver multiple priority projects with high customer satisfaction in a rapidly changing environment
Demonstrated budgetary management, people management, and resource allocation experience
Candidates should have a strong track record of leadership and management development, which will include a bachelor's degree, MBA, and/or professional certifications and training programs.
Send To A Friend
Subscribe to us
100% Free.
close