Head of Business Improvement RBS Global Banking & Markets - Singapore

Job Description

Business Improvement team provides support in

(1) BAU/project financial management
(2) Cost and change management
(3) IT Procurement contract management services
(4) Resource management, business administration & support.

The key focus is to enable the department for delivery of top tier services to our customers in different business units.

A full time senior manager is required to lead the team in developing and driving strategic plans aimed at implementing successful delivery models to support our business in the growth and development of the region. The Head of Business Improvement will work very closely with the COO office, Regional Finance teams, GSVM, and all department support teams in the country to ensure we are executing an efficient management control over core supporting activities, in line with the regional and global policy.

The role will involve a varied and challenging workload in the space of people agenda, financial processes/governance and maintaining an efficient business/people engagement model. The role will also involve managing ad-hoc tasks in addition to the routine responsibilities.

Key Deliverables -

Support Head of department and MT in reviewing and determining the overall strategic direction and objectives of financial, people and commercial engagement functions within the department's businesses.

Collaborate with other functions on strategic initiatives and to develop and build appropriate networks within the region to encourage understanding of and support for the business strategies

Planning activities for the department and its MT including functional plans, budgeting and forecasts.

Regular review and monitoring of all the support costs to ensure we remain within budget.

Development of department's Communication updates.

Coordination with Sourcing & Vendor Management and Finance teams on Budgeting, Cost MI and Reporting.

Support and track business improvements initiatives across all areas within the department - APAC.

Organise & supervise activities around managing staff events including senior management visits to the region.

Coordinate and support regional and global Reward & Recognition Programme.

Desired Skills & Experience

Experience -

Required:
•Involvement in and understanding of the integrated support organisation and the business management function
•Involvement in large-scale projects, ideally across multiple locations
•Experience of working with a large and diverse customer base
•Experience of working closely with senior management
•Must be a team player with demonstrated ability to harmonize with and support senior peers

Desirable:
•Previous business management experience
•Experience of preparing high quality presentations
•Previous experience in producing management information
•Experience in coordinating team communication sessions, Townhall, etc

Technical Knowledge -

Required:
•Degree level financial education with excellent academic background and demonstrated track record of relevant continuing education
•An understanding of the support functions’ role within a large bank
•Strong Microsoft Office skills, particularly Excel and PowerPoint.
•Demonstrated experience building sophisticated financial models
•Understanding of management reporting and/or budgeting & forecasting

Desirable:
•A recognised business administration qualification or project management qualification highly regarded
•Knowledge and skills in Visio, SharePoint will be an added advantage
•An overall understanding of financial products and markets

Personal Attributes -
•Enthusiasm and desire to exceed expectations
•The ability to manage ad-hoc and unexpected pieces of work and deliver them to a high standard, given tight deadlines
•Strong interpersonal and team skills, including excellent communication skills at all levels within an organisation
•Professionalism and integrity - the candidate may have access to confidential information.
•Excellent written and oral communication skills in English
•Able to adapt to a rapidly changing working environment
•Able to offer flexibility, whilst ensuring governance with local practice
•Confident and self assured
•Strong organisational skills
•Ability to multi task

Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in