Job Description
Job Summary:As a Director, Information Technology you will utilize strong management and technical competencies to set objectives and develop strategies for subordinate level managers. You will manage people who lead departmental and cross-functional teams that are focused on the efficient operations of the companys information processing systems and planning for future information systems needs. You are responsible for setting functional goals, plans and schedules, closely monitoring execution of initiatives, driving issue resolution, and accepting the responsibility for ensuring successful achievement of program goals.
Essential Functions:- Design, develop and implement operating policies that ensure the operations effective achievement of objectives.
- Develop and approve exceptions to policy tied directly to area of responsibility.
- Work collaboratively with other senior managers to establish strategic plans and objectives.
- Participate in corporate development of methods, techniques and evaluation criteria for projects, programs and people within your area of responsibility.
- Develop budgets for approval and assure adherence once budget is approved.
- Utilize previously aquired technical, project management, and people management experience to actively lead strategic regional and global projects.
- Control of planning, staffing, budgeting, and managing expenses.
Essential Functions:- Design, develop and implement operating policies that ensure the operations effective achievement of objectives.
- Develop and approve exceptions to policy tied directly to area of responsibility.
- Work collaboratively with other senior managers to establish strategic plans and objectives.
- Participate in corporate development of methods, techniques and evaluation criteria for projects, programs and people within your area of responsibility.
- Develop budgets for approval and assure adherence once budget is approved.
- Utilize previously aquired technical, project management, and people management experience to actively lead strategic regional and global projects.
- Control of planning, staffing, budgeting, and managing expenses.
This is a position for a senior IT leader with prime responsibility to satisfy IT requirements in the APAC region – including all functional areas in the field such as Sales, Marketing, TESO, NGS, Finance, Mfg & Distribution Ops, HR, WPR, and Legal. This individual should have extensive experience managing IT functions for multi-national companies with team members distributed across diverse countries and geographies. With in-depth technical and enterprise systems experience and knowledge, the successful candidate will partner and drive IT strategy with senior business executives, stakeholders and peers across the region. In addition, the APAC IT Director will oversee APAC IT operations and work with the Global IT organizations to successfully complete all major IT initiatives, in support of NetApp business strategy.
1. Provide leadership and focus in all IT field support areas for the APAC field organization, including but not limited to:
• Regional and Enterprise Business Applications
• LAN/WAN, Telecom
• Remote Access
• Internet Access
• PC, Mac, and Mobile support
1. Provide leadership and focus in all IT field support areas for the APAC field organization, including but not limited to:
• Regional and Enterprise Business Applications
• LAN/WAN, Telecom
• Remote Access
• Internet Access
• PC, Mac, and Mobile support
2. Work with APAC field business executives and management team to fulfil regional IT requirements and implement solutions consistent with company objectives.
3. Serve as single point of contact for IT in the APAC region, supporting major business operations and functions in the region.
4. Partner with senior field leadership team and their staff to facilitate “ease-to-do-business” with customers and partners and enable business growth
5. Participate with senior management to drive business and technology directions. Partner with the IT CTO to showcase usage of NetApp products in the field.
6. Deliver technical direction and solutions consistent with Global IT strategy and direction.
7. Reduce long-term IT support costs, while improving service levels.
8. Establish, measure, and improve service performance metrics.
9. Collaborate with Corporate IT PMO, Solution Management and Delivery, and Service Operations teams to implement, roll out, and support key NetApp systems initiatives and solutions.
10. Collaborate with other regional IT teams in Americas and EMEA to ensure open communications, maximize synergy, and leverage consistent global processes and common standards.
11. Maintain and enhance IT support structure and engagement model for APAC field organization with optimal utilization of NetApp employees and 3rd party resources.
3. Serve as single point of contact for IT in the APAC region, supporting major business operations and functions in the region.
4. Partner with senior field leadership team and their staff to facilitate “ease-to-do-business” with customers and partners and enable business growth
5. Participate with senior management to drive business and technology directions. Partner with the IT CTO to showcase usage of NetApp products in the field.
6. Deliver technical direction and solutions consistent with Global IT strategy and direction.
7. Reduce long-term IT support costs, while improving service levels.
8. Establish, measure, and improve service performance metrics.
9. Collaborate with Corporate IT PMO, Solution Management and Delivery, and Service Operations teams to implement, roll out, and support key NetApp systems initiatives and solutions.
10. Collaborate with other regional IT teams in Americas and EMEA to ensure open communications, maximize synergy, and leverage consistent global processes and common standards.
11. Maintain and enhance IT support structure and engagement model for APAC field organization with optimal utilization of NetApp employees and 3rd party resources.
Desired Skills & Experience
Education & Experience:
• Fifteen+ years experience in information technology, with at least seven to ten years of management experience leading and managing an IT organization in a fast moving, multi national technology company.
• The successful candidate will have a strong background in infrastructure technologies and enterprise applications in a global corporation which has scaled.
• The ideal candidate will have worked for storage, networking or related hardware company with engineering organizations and will have a track record of handling rapid growth
• Will have had experience working with sales and service groups and will have a strong understanding of their IT needs and how they operate.
• Background must include supporting field organizations across diverse geographic locations, including APAC regional experience.
• Broad current knowledge of business technology applications, current trends in IT, and experience evaluating/implementing outsourced solutions and service providers.
• Sound understanding of business processes in hi-tech business and the know-how to develop and maximize opportunities for exploiting technology in support of the business.
• Experience supporting a business model which leverages channel and distribution partners
• Experience co-managing a matrix team of resources across multiple geographic locations
• BS or higher degree in computer science, engineering or management is required
• Fifteen+ years experience in information technology, with at least seven to ten years of management experience leading and managing an IT organization in a fast moving, multi national technology company.
• The successful candidate will have a strong background in infrastructure technologies and enterprise applications in a global corporation which has scaled.
• The ideal candidate will have worked for storage, networking or related hardware company with engineering organizations and will have a track record of handling rapid growth
• Will have had experience working with sales and service groups and will have a strong understanding of their IT needs and how they operate.
• Background must include supporting field organizations across diverse geographic locations, including APAC regional experience.
• Broad current knowledge of business technology applications, current trends in IT, and experience evaluating/implementing outsourced solutions and service providers.
• Sound understanding of business processes in hi-tech business and the know-how to develop and maximize opportunities for exploiting technology in support of the business.
• Experience supporting a business model which leverages channel and distribution partners
• Experience co-managing a matrix team of resources across multiple geographic locations
• BS or higher degree in computer science, engineering or management is required
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
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