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Manager - Quality Systems - Johnson & Johnson - Singapore


Job description
Responsible day to day management of accounts (including workflow, quality control, budget control & invoicing) and delights Clients with the quality of our work
Works to anticipate problems and improve performance of the Brand Team
Learns how to be a Brand Steward and applies it
Write strategies and briefs that inspire great work

Ensures that Clients are efficiently charged for the work the Company has performed and that they pay for it
Coaches and brings best practice in account service skills to the Brand Team
Helps sell great work
Encourages a climate of creativity and innovation in the Brand Team
Implements new ways of working that allow the Company to deliver quality work faster and cheaper
Helps raise the profile of the Company in the professional & Clients’ communities
Works with peers within the network to apply best practice

Desired Skills and Experience
• BA from an accredited school.
• 6-8 years of account management and/or management level marketing. Digital experience is a must.
• Capable of managing many fast turnaround digital asset transactions concurrently across countries.
• Understanding business and industry, identifying issues, providing sound marketing direction and solutions.
• Proven success in account growth and revenue generation.
• Demonstrated strategic or consultative approach to account management.
• Strong aptitude for building “partner” relationships with clients and colleagues.
• Strong understanding of marketing new media techniques including Internet, Intranet and extranet development, as well as understanding of overall marketing strategy and integrated communications.
• Great attention to detail and good inter-personal skills
• Proficient in Macintosh and PCs.
• Strong account management, analytical, and problem solving skills.
• Proven track record executing complex projects
• Ability to effectively interact with all levels of an organization, from project manager to executive, while still introducing elements of fun and humor in the workplace.
• Ability to develop and motivate a team and assist with the integration of the Account Management group within OgilvyOne.
• Excellent written and verbal communication skills and strong presentation abilities.
• Strong listening skills and the ability to be open to new ideas from team members, coworkers, industry sources and clients.
• A source of innovation, passion and creative vision.
• Must have sound financial management skills
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