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Head APAC Operations Amazon Singapore

• 2-minute read •
Job Description:
In this role, the Head - APAC Operations will work with the Asia Pacific and Global teams to continuously evolve forecasting models, analyze historic results, and make business recommendations to senior management based on those analyses – all in an environment of rapid growth and increasing complexity. As a member of the APAC leadership team, this role will be lead working with other APAC leaders to develop, implement and manage the business processes, systems, reports and strategies that optimize Business functions to meet organizational goals and initiatives.
The Head - APAC Operations will drive the management cadence of the business and own the management system. The role drives improvements and updates to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data for our customers. This position also manages the initial proposal, administration and execution of the regions targets and goals, headcount plans, including market segmentation, evolving and driving various demand generation campaigns and proposing improvements to the business to increase its effectiveness in driving desired results.

The successful candidate must be able to roll-up his/her sleeves, and work directly with the models/data. He/she will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. He/she will be experienced at working with large data sets and the technical tools needed to work with them. He/she will have superb communication and customer-relationship skills, outstanding analytics insight, and be a passionate advocate for their customers to other internal parties. Active collaboration with leadership in AWS Data Warehouse/Business Intelligence, Business Development, Finance, Marketing, Recruiting, and Compensation teams will be crucial to the effective execution of the responsibilities. He/she will help drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.

Responsibilities:
· Define and run the management cadence for the APAC business.
· Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions across Asia Pacific
· Lead APAC wide initiatives across the Operations group and be an active participant on this team
· Working with the local management, lead the initial proposal of annual goals, budgeting and ongoing forecasting processes.
· Lead the development and provision of routine and ad-hoc analytic reports to AWS senior management regarding Business Development initiatives, customer segment performance, performance against goals, etc. Ensure reports contribute to business insight and decision-making, and minimize overall report burden.
· Lead the modeling and development of recommendations for opportunity sizing, global allocations, and alignments.
· Maintain thorough knowledge of existing and emerging 3rd party data sources as needed for Analytics.

Basic Qualifications

· Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field
· Significant experience in a senior leadership role in Finance, Operations, Business Development, or other related fields
· Proven experience with the development and implementation of systems/tool utilized for CRM, variable compensation, revenue reporting, forecasting, sales force automation, etc.
· Master level in Excel and Data query tools
· Strong business-process design experience
· Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
· Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly
· Strong written and verbal communication skills, with a track record of presenting to senior management
· A proven track record of being “Are right A Lot”.
Preferred Qualifications

· Experience working within a high-growth, technology company would be highly beneficial
· MBA or other relevant advanced degree

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